Q: Does the Chinese version of the system have a Google Play Store? Can I use applications such as Gmail and YouTube normally?

A: Vivo X200 Ultra supports the complete Google service framework, and you can download and use Google applications on your own.

Q: Does the included charger support European standard plugs (such as European standard two round pins)? Is the fast charging protocol adapted to the local voltage (220-240V)?

A: The standard charger is a US-standard charger that supports global voltage (100-240V). We will give adapters of different specifications according to different countries. The fast charging protocol is compatible with mainstream standards, so there is no need to worry about adaptation issues.

Q: Does the system language of this phone support Russian/Spanish/Italian/Portuguese? I am worried that language support will affect the user experience.

A: vivo X200 Ultra supports multiple languages, including Russian, Spanish, Italian and Portuguese. You can easily switch to the desired language in the system settings to ensure a barrier-free user experience. We also strictly control the translation quality to ensure that the interface and function descriptions are clear and accurate

Q: Can this phone get system updates in a timely manner? I am worried that the Chinese version of the phone will not get the latest software support.

A: The vivo X200 Ultra will receive regular system updates, including security updates and function optimization. We are committed to providing a consistent software experience for global users to ensure that your phone is always up to date. You can easily check and install updates through the "Software Update" function in the system settings.

Q: What are your store warranty rules?

A:1 Years Store Warranty

(1) Offer refund or replace within 3 days upon delivery, we do not bear returned shipping cost;

(2) Offer repair within 30 days upon delivery, we bear the shipping cost for sending back to you;

(3) Offer repair after 30 days upon delivery, but you bear two way shipping cost;

(4) Notice: for full refund, please send full package back (including all accessories); for repair or replace, please send only product without accessories.

Q: I need pay for customs duty?

A: Because Different countries have different tax policies. You may be charged custom duties and taxes for something purchased online. Buyers are responsible for custom taxes, our saling price does not include any custom taxes.

The cost of return or lost parcel would be on buyer due to reject cutoms clearance. We don't accept dispute of customs problem.thanks for your understand.

Q:Will my mobile phone work with a certain mobile carrier or i am traveling to another country and want to make sure your phone works there?

A://www.kimovil.com/en/frequency-checkercan help you find the answer

VIVO X200 Ultra 5G (CN Version)

*vivo X200 Ultra is Original Chinese Version, Not Global Version,
It Support Multi-languages, Google Play Store,ota update.
But few Chinese apps can not remove, and language translation not full 100%.

CPU :  Snapdragon 8 Elite (3 nm) ; Octa Core;

GPU : Adreno 830

Display Size : 6.82 inches; resolution: 1440 x 3168 pixels (~510 ppi density); 120Hz LTPO AMOLED Screen

Rear Camera : 50MP+200MP+50MP; 

Front Camera : 50MP

Storage : 12GB+256GB; 16GB+512GB; 16GB+1TB;

Battery : 6000mAh (Typical value); 90W SuperCharge /40W wireless ;

Networks:

2G GSM: 850/900/1800/1900MHz;

3G WCDMA: B1/B2/B4/B5/B8/B6/B19;

4G TD-LTE: B34/B38/B39/B40/B41/B42/B43/B48;

4G FDD-LTE: B1/B2/B3/B4/B5/B7/B8/B12/B17/B18/B19/B20/B25/B26/B28/B66;

5G: n1/n2/n3/n5/n7/n8/n12/n18/n20/n25/n26/n28/n38/n40/n41/n48/n66/n77/n78/n79/n80/n81/n83/n84/n89

The actual availability of network functions depends on the availability of the operator's network, infrastructure deployment, and mobile software versions.

Note: 5G dual SIM dual pass only supports some frequency band combinations and depends on the deployment of SA and VoNR by the operator. The support capabilities of SA and VoNR depend on the available network and software versions.

*Network connectivity may vary depending on carrier’s network and related service deployment.

Please visit this website to check whether the device can work in your country: //www.frequencycheck.com/

The regular version includes:

Mobile phone*1

Charging head*1

Type-C data cable*1

Protective case*1

Original film (already attached at the factory)*1

Card ejector*1

Quick start guide*1

Photographer's Kit includes:

vivo X200 Ultra 16GB + 1TB satellite communication version*1

vivo Zeiss 2.35x telephoto teleconverter*1

professional image handle*1

filter adapter ring*1

lens adapter ring*1

lens tripod ring*1

lens decorative ring*1

professional image protective case*1

mobile phone photography strap*1

mobile phone wrist strap*1